Jan 21, 2019
Connie‘s Motivational Quote is by ~ Bill Bradley
"Respect your fellow human being, treat them fairly, disagree with them honestly, enjoy their friendship, explore your thoughts about one another candidly, work together for a common goal, and help one another achieve respect."
We're faced daily with headlines or often our own encounters of disrespect in the workplace. Whether it's the attention grabbing #MeToo stories, fearful business practices, hostility, discriminatory actions, or multigenerational conflicts, just to name a few workplace disrespect has grown to epic proportions. These actions and behaviors impact productivity, teamwork, and overall job satisfaction. Why? And what can we do about it?
Today your host, Connie Whitman, speaks with Rosanne Thomas. Rosanne is founder and president of Protocol Advisors, Inc., specialists in providing business etiquette training to professionals at respected organizations from Tiffany & Co. to Boeing. She also helps prepare students at top colleges and universities to achieve the highest degree of workplace success. She lives in Boston, Massachusetts.
An expert on business etiquette sought out by leading organizations, Rosanne takes on these challenges. In EXCUSE ME: The Survival Guide to Modern Business, she presents a new playbook for workplace behavior that respects the individual, which in turn benefits the company.
With EXCUSE ME as their trusted etiquette advisor, readers will not only reap career-building and bottom-line advantages but also enjoy a more pleasant workplace.